Join the team

Why Longtail UX

With our patented e-Commerce technologies, we help our clients deliver a superior customer experience to improve their online revenue generation dramatically. Innovative companies are using LUX to completely reimagine what’s possible in customer acquisition at a massive scale.

We work with clients worldwide, including some of Australia’s best-known brands across retail and marketplaces, including Woolworths, Myer, Graysonline, Catch Group, Dan Murphy’s, Adore Beauty and many others. Our international business is also growing quickly, with established clients across the US, Europe, Japan and Latin America, including global brands like Ssense, Adevinta Group, Kewpie, and Bravissimo.
LUX was co-founded by an Ex-Googler and is backed by well-known institutional investors, including Investec and W23, the investment arm of Woolworth’s Group. We have a hard-working and super fun team that strongly values diversity while generating exceptional value for clients.

We value our people and work hard to make sure that every day in the office is a good one. We encourage idea sharing, support personal development, celebrate achievements and appreciate there is life outside of work. And, we’re growing quickly, so there is ample opportunity for personal career growth too.

Our values

The values our team works by

Driven:

We continuously strive to deliver more.

Transparent:

Transparency is at the core of everything we do.

Game changers:

We dare to challenge the status quo.

Collaborative:

We embrace different perspectives to produce better results.

We Care:

We care deeply about our people, product, customers and results.

What’s it like to work at Longtail UX?

Our recruitment process

Longtail UX celebrates individuality and all the diverse talents and experiences that people bring to our team. We take great care in our recruitment process to ensure we find the perfect fit, both for us as a team and with the perfect role fit for our candidates.

1. We review your application

Whilst we may not be able to speak to all our candidates individually, we read every single CV that comes our way and consider all applications in our process.

2. Phone call with the recruitment team

We call our shortlisted candidates to learn more about your experience and expectations and tell you more about LUX, the role and what we do.

3. Video call with the People and Culture Manager

In this short call, you’ll discuss the Longtail UX culture more to get a sense of whether we are a good match. It’s your opportunity to ask questions, so please do.

4. Video call with the Hiring Manager

In this call, you’ll discuss the role, your skills and how they fit together. We’ll work through a few short questions to assess your knowledge of the position you’re applying for and how you might approach some common scenarios.

5. In-person interview with Hiring Manager and team

This is a more in-depth interview – we talk in more detail, and depending on the role, there may be a skills-based task requirement (but we will always brief you ahead of time!).

6. Decision time and feedback

You’ll generally hear back from us within 48 hours with the next steps and feedback.

Current job opportunities

Creation date: 2021-02-11

Not seeing your perfect role here? Get in touch with your CV hr@longtailux.com to express your interest in upcoming opportunities.

Tour our office

We work out of custom-designed offices in Balmain in Sydney’s Inner West.